Shipping policy

Shipping Policy

Last Updated: July 16, 2026

Welcome to TedMarket. We are committed to providing a smooth and reliable shopping experience for customers around the world. Please review our shipping policy before placing your order.

Order Processing

  • Orders are processed within 1–3 business days after payment has been successfully received.

  • Orders are processed Monday through Friday, excluding weekends and public holidays.

  • During peak shopping seasons or promotional events, processing times may be slightly longer.

Shipping Times

Estimated delivery times vary depending on your location:

  • United States: 5–10 business days

  • Canada: 7–12 business days

  • Europe: 7–15 business days

  • Australia & New Zealand: 7–15 business days

  • South Africa: 7–15 business days

  • Rest of the World: 10–20 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on the destination, shipping method, and order size.

From time to time, TedMarket may offer Free Shipping on selected products or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information, where available.

Please allow up to 48 hours for tracking information to become active.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authority.

These charges are the responsibility of the customer and are not included in the product or shipping price unless otherwise stated.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

TedMarket is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete addresses provided during checkout.

Delayed or Lost Shipments

While we work with reliable shipping partners, unforeseen delays may occur due to:

  • Customs inspections

  • Severe weather

  • Carrier delays

  • Public holidays

  • High shipping volumes

  • Other circumstances beyond our control

If your package appears delayed or lost, please contact our customer support team, and we will gladly assist you.

Digital Products

Digital products are delivered electronically and are not shipped physically.

Customers will receive access or download instructions immediately after successful payment, or within a few minutes depending on the product.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery and include photographs of the damaged item and packaging so we can assist you as quickly as possible.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team through our Contact page. We are committed to responding as quickly as possible and ensuring you have an excellent shopping experience.

Thank you for shopping with TedMarket. We appreciate your trust and look forward to serving customers around the world.